Entrant Resources

In response to entrant feedback from 2018 and to ensure all entrants can access support at a convenient time, an enhanced entrant support program will be introduced for 2019:

Download the following resources & links to assist with your submission:



  • Entrant Online Tutorials - early May

    Presented by a tourism expert and past judge the online entrant tutorials will equip you with: 
    An understanding of any changes in the process
    An understanding of how to use the online entry portal
    An overview of awards categories and how to effectively answer questions on business and marketing plans, risk analysis and customer service
    Hints and tips for preparing and writing your submission\
    Insights into how to review and analyse your business operations
    Resources to assist you with your submission

  • Download: Portal Quick Start user guide (2 pages)

  • Download: Portal User guide (full guide 16 pages)

  • Download: Rules of Entry

2019 Ask the Expert Sessions

To be scheduled in early July. 



2018 VIDEOS:

View the 2018 Entrant Support Webinar below: 

Session 1

Session 2

Webinar session 1

  • Introduction
  • Award Programs
  • Role of Australian Tourism Industry Council and Tourism Industry Division of NSW Business Chamber
  • Award Partners
  • National, State and Regional Awards
  • Benefits of entering award programs
  • Key Dates 
  • How to Enter
  • 2018 Awards Portal
  • Rules and Requirements
  • Qualifying period
  • Categories
  • Planning and Preparing your Submission (​What judges’ are looking for; submission content and evidence; components of response; content, evidence and structure formula)

Webinar session 2

  • 2018 Questions including question analysis, tips for response
  • Judging - submissions & site verification visits
  • Entrant Support Program
  • Gala Event(s)
  • Contacts & Further Information